Distributor Support

As an independent distributor, your most critical need is office support. The accuracy of each order, the shipping and fulfillment detail, and accurate billing and management reports are critical to the success and profitability of your business.

We’ll take over your non-revenue generating tasks so that you can do what you enjoy the most—staying in front of your clients. Systems software and trained administrative support representatives are in place to assist you in the handling of the daily details of the ordering process.

We’ll handle your:

Account Receivables
Account Payables
Inventory Management
Invoicing
Purchase Orders
Releases
Requests for Quote (RFQ)
Client Quotes
Crystal Reports Interface
Data Retention & Daily Backup of Data

In addition to these crucial back-office support services, our organization provides even more benefits. These benefits include:

Unlimited Cash Flow
Bad Debt Insurance
Sales Tax Reporting
E-Commerce Solutions
Marketing Materials
Vendor Credit/Terms
Volume Pricing Discounts
Software (Order Entry, Quotes, FRS, Purchase Orders, Releases)
Warehousing & Fulfillment
EDI Solutions
Membership to: Brand Chain, PPAI, ASI, Q-Power and Sage
Access to Member Center (search engines, forms, tutorials)

“The Ampersand Group provides state-of-the-art resources and training to position your company for the future.”

Interested in getting the support you need?

Review AMPERSAND ADVANTAGES, a summary of the key advantages you receive, and our RESOURCE GUIDE, a comprehensive overview of our program, to learn more about partnering with our organization. When you’re ready to move forward, complete our Prospective Client Profile and return it to us via email or via fax at (866) 348-8394.

Once we receive your information, we’ll contact you to set up a detailed overview of our program and answer any questions you may have. We’re looking forward to the opportunity to support your business, so you can focus on selling—and growing.

Customer Service

Our people, our systems and our attention to detail is what differentiates our company from others. Trained support representatives are assigned to assist each member and are available to handle the needs of each member. Back-up representatives are apprised of member specifics and are ready to fill in.

Your support representative is key to the service we deliver. Handling daily processing from our members and our members’ vendor partners is all part of the job. A relationship is built with each member so that if a change or problem is reported, it is handled immediately. We have structured procedures to assure each member has the most professional quality control methods in place.